Delivery & Payment
Tavoria Nutrition Ltd. provides reliable dispatch for natural Omega-3 dietary supplements directly to customers across the United Kingdom. All orders are processed in dedicated fulfillment facilities operating in full compliance with United Kingdom food hygiene standards.
Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| Royal Mail Tracked 24 | 1-2 business days | £3.50 |
| DPD Standard Doorstep Delivery | 2-4 business days | £4.90 |
Timeframes count business days from dispatch. Remote areas can add 1-2 days.
Order processing
Orders placed before 14:00 GMT on a business day are dispatched the same day. Orders after the cut-off, on weekends or public holidays are dispatched the next business day. You receive a confirmation email with the order number as soon as the order is placed.
Each Omega-3 bottle is fitted with an internal hermetic seal and an external tamper-evident neck band, packaged within temperature-controlled, impact-resistant corrugated containers to protect against UV light and thermal degradation during transit.
Tracking your parcel
Upon dispatch, an automated notification containing your delivery confirmation and courier consignment tracking reference is transmitted via email and SMS for real-time parcel monitoring.
Lost or delayed parcel
If the tracking shows no movement for 5 business days, contact us at [email protected] with your order number. We open a trace with the courier and either resend the order or refund it in full, your choice, within 10 business days of the claim.
Damaged on arrival
Inspect the parcel upon delivery. If physical damage to the outer carton or product seal is visible, photograph the container immediately, notify the courier upon receipt or reject the delivery, and contact customer care at [email protected] within 48 hours for a replacement.
Payment methods
We accept Cash on delivery, Bank transfer. We never ask for card or online-banking details by email or phone.
Delivery outside United Kingdom
We ship to selected countries. Costs and timeframes for each destination are shown at checkout before payment. Import duties, where they apply, are paid by the recipient.
Questions about this policy
Write to [email protected] or call +44 020 175 9824 during Mon-Fri 09:00-18:00, Sat 10:00-16:00. We answer every request within one business day.
- Merchant
- Tavoria Nutrition Ltd.
- Registered address
- 48 Great Portland Street, London, W1W 7LT, United Kingdom
- [email protected]
- Phone
- +44 020 175 9824
- Working hours
- Mon-Fri 09:00-18:00, Sat 10:00-16:00
- Registration
- Company No. 87324246
Tavoria